Privacy Policy

This Privacy Policy describes how "Lovley AI" ("we", "us", or "our") collects, uses, and protects your information when you use our browser extension.

Last Updated: 16 Dec 2025

1. Information We Collect

We collect the following information to provide and improve our service:

  • Email Address: Collected solely for user authentication and login purposes. We do not use your email for advertising or marketing.
  • Message Content: The text messages you submit to the extension for processing. This content is anonymized before being sent to third-party AI services.
  • Technical Data: Basic usage data such as timestamps and error logs to maintain service functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To authenticate users and provide secure access to the extension
  • To process your messages through AI models and generate responses
  • To maintain, improve, and troubleshoot the extension's functionality
  • To communicate important service updates (via email, if provided)

Anonymization Process

Before sending message content to third-party AI APIs, we employ technical measures to remove personally identifiable information (PII) including:

  • Names, email addresses, and phone numbers
  • Specific physical addresses and locations
  • Financial information and identification numbers
  • Any other direct identifiers

The goal is to ensure that AI models receive only anonymized content that cannot be traced back to individual users.

3. Third-Party Services

We use third-party AI APIs to process anonymized message content:

  • Anonymized message content is transmitted to selected AI service providers
  • These providers have their own privacy policies governing data use
  • We select providers with strong data protection commitments, but we cannot control their independent practices
  • Your email address is not shared with these third-party AI services

4. Data Security & Storage

We implement reasonable security measures to protect your information:

  • Email addresses are stored separately from anonymized message data
  • Data transmission is encrypted using industry-standard protocols
  • Anonymized interaction data may be stored temporarily to improve service quality
  • You can request deletion of your data by contacting us

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-out: Discontinue use of the extension at any time

To exercise these rights, contact us using the information below.

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice within the extension interface
  • Sending an email notification (if you have provided an email)

Your continued use of the extension after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data:

Email: lovleyai67@gmail.com

Website:

Extension: